Amid many manufacturers putting their newest flagship product in the hands of reviewers to get the best feedback before its launch time, it seems to make the Google services giant reportedly also doing the same.
Ahead of the launch of their new Google Home Mini AI speakers on October 19, Google has received a number of unfavorable reports that occurred on its flagship product from its loyal reviewers around the world. Since the complaints are very diverse, Google seems to first sort through them carefully.
According to a report by one of its reviewers, the Google Home Mini it uses almost always records sounds at home. For some, this may not be a big deal, but it’s different if all the recordings are actually sent to Google servers.
Although so far the credibility of Google in the eyes of its users is no doubt, but with such work will still cause anxiety for some people because related to privacy issues. Thanks to the smart system available on Google Home Mini, the system will automatically send what it hears to the server to get the appropriate feedback. Incidentally the way the work is said there is a resemblance to what is accommodated AI speaker system made by Amazon.
Google Home Mini will usually ignore any sounds heard until there is a direct command from the owner like “Hey Google” or “OK Google”. However, due to problems in the device, the system will listen continuously without adequate response. In addition, Google’s AI speakers also have a bad touch sensor on the top.
Google has acknowledged this problem and has issued a software update to resolve the issue. Normally the light above the speaker will light while listening. Fixed software prevents touch-speaker activation, which is a feature intended to offer activation options. Google Home Mini can be able to respond when listening to direct greetings from the owner.
Google seems to have a very good idea of the issues that impact a small number of Google Home Mini devices that can cause touch mechanisms to behave incorrectly. Related to that, Google itself reportedly has launched a software update on 7 October ago to reduce the problem. As for anyone who still gets complaints on Google Home Mini, please contact the Google Support hotline 1-855-971-9121 to get Google Home Mini replacement.